Reader Rescue: Why does Skype crash my computer?
Today’s question is from Maitiu, who writes:
Good morning Kalena!
I found you from a SitePro News article under your name. I wonder if you can help with this problem. I use Skype quite extensively (and world-wide) in my coaching business.
Recently, (for the last three months), when I open Skype to hold a conversation, it crashes my computer, now almost every time. I’ve got to explain to clients that it will happen…. Embarrassing. Reboot, reconnect, everything then OK. Windows HELP only suggests locating the software causing the problem, and then deleting that software. Can you help?
I am a complete non-techie, so step-by-step would be appreciated if you can help. I’m at my wit’s end with this as I use Skype for paying clients. It’s VERY irritating, as you can imagine. Here’s hoping.
Warm regards from sunny Dublin, Ireland,
Maitiu
Hi Maitiu
If you run a Google search for “Skype crashes my computer”, you’ll see you’re not the only one with Skype crashing problems! I’m not sure what version of Skype you’re using, but it if it’s pre Skype 2.0.0.73 for Windows, the crashing is a known bug in the software and newer versions apparently fix it so you should download the latest version.
It might also be a Firewall issue so you should check your firewall settings to see if they allow Skype to make/allow direct connections to and from your PC. Have you checked that your PC meets the system requirements to run your version of Skype?
If none of the above work, try browsing the Skype support forums.
Good Luck!
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